"Mole removal"

About: Crawley Hospital / Dermatology

I had a mole removed in September 2016. All the staff were really friendly and helpful, and really put me at ease. I even got a cup of tea and a biscuit. I couldn't have got better treatment if I'd gone private. Thank you.

Story from NHS Choices

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Response from Cathy White, Patient Experience Lead, Patient Experience Team, Surrey and Sussex Healthcare NHS Trust

I'm pleased to hear that your mole removal was such a success and that you felt our staff treated you so well. We strive to deliver the best care we can and often it is the tea and biscuits that makes it a more relaxing and reassuring experience.

I will pass your appreciation on to the staff in the dermatology department and hope you are now fully recovered.

With best wishes,

Cathy White

Patient experience lead

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