"3 hour wait unacceptable"
About: City Hospital campus / Oncology City Hospital campus Oncology NG5 1PB
Posted by Hjm (as ),
Attended Oncology Outpatients with my mother. Utterly disgusted with a 3 hour wait for a morning appointment. I completely understand that each patient needs the time they need but how can they possibly be 3 hours behind before noon? We're talking about making seriously ill people who are utterly exhausted anyway sit around for 3 hours. And not one single person came to explain to us and the other patients waiting why the wait was so long. Yes they were apologetic when we finally got in but just a word of kindness in the previous 3 hours would have helped. Very very poor level of care and compassion today.