"Lack of care"
About: East Surrey Hospital / Accident and emergency East Surrey Hospital Accident and emergency RH1 5RH
Posted by Third world treatment (as ),
My second visit to A&E was a result of the medication prescribed at a previous visit to your hospital. I was left unattended by the staff who appeared to be fire fighting all the time. The staff did not communicate themselves across the various team and I was not informed what plans had been made to treat and care for me.
One member sum up the attitude of the staff when I mentioned that I wanted to leave as soon as possible and replied that the staff all felt the same way.
The unwilling un-lead by the management team. I am not surprised at the low rating of this hospital.
Discharged from the ward at and told that I would have to wait up to 6 hours for my discharge papers and drugs. It was agreed that the drugs would be couriered to my home and I left. Received a call to say that the drugs could not be sent to my home as one was a "controlled drug" and my wife had to drive to the hospital to collect them.