"NHS patient treated same as any other person"

I was admitted for an operation after in depth investigations. I was treated with respect and kindness from all staff that I came into contact with from Consultant, MRI staff and nurses along with all reception staff. I had an overnight stay on Orchard Ward and was monitored throughout the night without it being obtrusive and was discharged the following morning after breakfast. Thankyou to all who played a part in my diagnosis, operation and recovery.

Story from NHS Choices

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Response from Rivers Hospital

Thanks very much for taking the time to feedback. We are glad to hear that your time at Rivers was comfortable and acceptable. We strive for excellent patient satisfaction, so feedback is very important to us so we know areas where we need to improve but also so we can hear from pleased patients and can pass these messages onto the staff. All the best with your recovery.

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