"X ray department"

About: Queen's Hospital (Romford)

My doctor advice me to attend Queens for an X ray and that I needed no appointment.

I expected a long wait I arrived at the reception desk at 10-25 and by10-35 was on my way out of the Hospital on my way home X ray completed.That's just amazing public service .But then me and the wife have always had been treated well at Queens the nurses and staff have always treated us with respect and excellent treatment.

Story from NHS Choices

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Response from Queen's Hospital

Thank you for taking the time to make us aware of your experience when visiting our Radiology Department at Queen’s Hospital. We have been working hard to make the experience for our patient better and to improve waiting times. It is lovely to hear that the staff always treats you and your wife so well. I will ensure your comments are passed to the Divisional Nurse for this area, for her to share with the team. Once again thank you for taking the time to make us aware of your experience.

Yours sincerely

Kathryn Halford

Chief Nurse

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