"nurses made this ordeal bearable"
About: Queen Margaret Hospital / Endoscopy Queen Margaret Hospital Endoscopy KY12 0SU
Posted by arzj (as ),
I had the best experience I could have hoped for given the circumstances. For the minute I arrived to the minute I left I felt like I was being looked after in the very best way. I felt like I was a person, not a number which is how I have felt with other hospital experiences that I have had. The nurses was brilliant, so friendly, kind and really made me feel at ease as I was nervous about the procedure. Even going into the room where the procedure was taking place, everyone was so lovely and considerate about how I was feeling etc. This was one of the best patient centred care experience I have ever had and I am so grateful for the nurses who made this terrifying ordeal bearable.