About: Bradford Royal Infirmary

(as the patient),

What I liked


What could be improved

Waiting times - at A & E

Having booked in at reception at 9.30pm on 6th April and assessed reasonably promptly, was iformed there would be a long wait. Finally got called to a cubicle at 12.30 am and told by the nurse that I would see adoctyor but to expect to wait. Having waited until 1.45am still not seen a doctor or any communication from staff to let me know I had not been forgotton, I gave up and left the hospital.

The gents toilets in the A & E waiting area had blood all over the floor.

Anything else?

The screen in the A& E waiting area said approximately 1 hour waiting time and never changed. I waited 3 hours to be called through and a further 1.25 hours without seeing a doctor.

The whole experience was unbelievably bad

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