"Life saving care"

About: Royal Stoke University Hospital / Cardiothoracic surgery

I recently spent 12 days in Stoke having undergone the removal of my pericardium. I spent 8 days in critical care where I received wonderful treatment. The staff were extremely efficient, hardworking and very reassuring. I have nothing but praise for the surgeon who performed a life saving operation on me. What a wonderful person, their skill gave me back my life. My grateful thanks to the whole coronary team and the care I also received on ward 223. Too many people are eager to run down the NHS, but without it where would we all be.

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Response from Royal Stoke University Hospital

Thank you so much for taking the time to share your experience of our Critical Care Unit and Ward 223. I do hope you are continuing to recover well from your surgery.

I have forwarded your lovely feedback to the Matrons and Ward Managers for both wards to share with their teams. It really does make a difference to our staff to hear that patient's have had a positive experience on our wards.

Thank you once again,

With best wishes

Rebecca Smith, Quality Improvement Facilitator: Patient Experience.

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