"Follow up from routine breast screening"

About: Kent & Canterbury Hospital

(as the patient),

My husband and I were alarmed when I received a letter on a Friday asking me to come to a follow up the following Monday. However, I was seen straight away and the Breast Care Team at Kent & Canterbury Hospital could not have been more caring and professional. I felt a lot happier on leaving, even though a biopsy had been taken. I was very relieved to be rung a few days later to give me the all clear, so a return visit to the hospital was not necessary.

It's good to see that the highest standards of patient care are being maintained at a time when the Trust and its staff are under enormous pressure.

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Response from Kent & Canterbury Hospital

Thank you for letting know that you were seen so promptly by the Breast Care Team after what would have been quite a fraught weekend for you; I am sure that you and your husband were very anxious.

A biopsy can be uncomfortable, but I am glad to know that it provided you with reassurance and that all is now well.

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