"I thought i'd have been given more help and information"

In June I had an appointment at the hospital to have a scan and they found that I had a large cyst, so I was later taken into hospital for them to see if they could remove it with keyhole surgery. However, they were unable to because of previous surgery that I have had. So I was sent home to wait for an appointment to try again to remove the cyst. I had an appointment with my doctor who was lovely and helpful.

Because of another condition I have and my previous operation they brought in another doctor form a different hospital. Ninewells hospital had sent me an email that I was to pass on to my doctor at Raigmore Hospital explaining what equipment they couldn’t use with me in my operation which I did. I thought that the new doctor came across as very rude and quite arrogant and they told me that I am not allergic to morphine, but I know that I am so I asked why they think this when it says that I am in all my notes and I had a previous very bad experience with it? I decided to tell them that I would not have morphine despite the fact they thought I wasn’t allergic to it, but I don’t understand why they thought this.

I asked them before the surgery if they had seen the email and they said what email, and my nice doctor explained to them that it was in my notes, to which they replied that they’d read them when they were ready. They swore as they said this. I thought this was so rude.

I had the surgery and although it was major surgery they didn’t advise me how to care for my wound, I was given no follow up information and there were no district nurses organised to check on my wound, I thought I would have been given more help and information given that I had had a hysterectomy and such a large cyst removed.