"Warm and efficient"

About: Herts & Essex Community Hospital / Clinical haematology Herts & Essex Community Hospital Clinical haematology CM23 5JH

Posted via nhs.uk 7 years ago

Turned up at lunchtime knowing that there would probably only be one member of staff on duty.
I was right - and there was a queue but I waited only 20 minutes (not bad but for a turn up and see system). Once in, the patient before me had difficulty with their veins and the professional was fantastic with him - very knowledgeable and reassuring!
My own test went without a hitch and the nurse was so nice, warm, caring and really quick! I have bruised in the past but not this time!
Thank you!

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Herts & Essex Community Hospital

Submitted on 13/09/2017 at 16:23

Published on nhs.uk at 19:32

I apologise for the delay in response.
This service is run by Princess Alexandra Hospital NHS Trust, if you wish to contact them, please call the PALS team on 01279 827 211, alternatively you can email PALS on pals@pah.nhs.uk.

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Warm and efficient

"Warm and efficient"

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