"Shoulder Replacement operation"

About: Princess Royal Hospital (Haywards Heath)

The whole time l spent at this Hospital I was treated with the utmost care and consideration by all the staff both day and night. The surgeon was first class and l was discharged with sutures clipped for my comfort. I have no hesitation in recomending The Princess Royal hospital to any one. I was so impressed with how smoothly things went. What a luxury to be presented with so many different items on the menu, l truly felt very spoiled!

A genuine big thank you to all the staff for making my stay so enjoyable. Thank goodness for the wonderful NHS what would we do without you all. I continue to make progress at home and look forward to enjoying a new lease of life now l have my shoulder back in good order. Regards from Frances G.Wallace.

Story from NHS Choices

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Response from Princess Royal Hospital

Dear Ms Wallace

Thank you so much for taking the time to feedback about your experience in the Orthopedics Department. I am delighted to hear that it was positive and I have passed this onto the teams involved in your care, I know that they will really appreciate your kind words.

Best wishes

Hannah Pacifico

Patient Experience Team

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