"Treated me like a normal human which isn't always the case with mental health problems"
About: Croydon University Hospital / Accident and emergency Croydon University Hospital Accident and emergency Thornton Heath CR7 7YE
Posted by Anon95 (as ),
Last week I went through a mental health crisis which ended in me needing medical treatment in a & e.
I was very hesitant about this because of my state of my mind and also because I've had very bad experiences due to my mental health before. Previously at a different hospital I was told by staff that it was my fault and treated with no compassion at all which lead to me trying to leave and just made the situation harder for everyone involved.
So I was scared that it would be the same this time, but I was pleasantly surprised. Once I arrived I was seen very quickly and every member of staff was caring and understanding of my situation and kept reassuring me that they wanted to help.
I found the doctor who treated me helped a lot just by taking the time to talk to me and make me comfortable and treated me like a normal human which isn't always the case with mental health problems.
I wish I had got her name so I could thank her because I think if it hadn't of been for her just talking to me for a few minutes, I probably would have tried to leave and things could have ended differently!