"Brearley 2 and Firth 9 Superstars"

About: Northern General Hospital / Accident and emergency

My husband was taken into hospital in the early hours 10 days ago. He was initially treated in a and e, not very personal and the staff were quite unfriendly. He was transferred to Brearley 2 where Sister and their team took the most exceptional care of him, I was welcomed and treated with respect and warmth too. Same as Firth 9, the Sister there and their team have also been the same. warm friendly and made my hubbie feel safe. God bless the NGH and all you hard working souls that make that place tick.

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Response from Nancy Henwood, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust

Hello, and thank you for taking the time to provide feedback.

Your kind words concerning the staff of Brearley 2 and Firth 9 will be passed onto them as they will be really encouraged by them.

I am sorry your experience of A&E was not positive and we would like to look into the matter. We would be grateful if you could provide more details and you can do this by contacting our Patient Services Team, either by calling them on 0114 271 2400 or by emailing them at pst@sth.nhs.uk

With thanks and kind regards

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