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"Ward 10 for knee replacement"

About: Wansbeck Hospital / Trauma and orthopaedics

I have just spent three nights on Ward 10 at Wansbeck following a total knee replacement. I cannot fault the staff I encountered...they were all so nice, nothing was too much trouble, even when they were rushed off their feet and clearly tired. Every single member of the team, from admissions to consultants, registrars, anaesthetists, recovery nurses, ward nurses, tea & coffee providers, physios and everyone else along the way - you were all marvellous. Thank you! I have never had a hospital experience like this before. Keep doing what you're doing.

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Responses

Response from Wansbeck Hospital 7 years ago
Wansbeck Hospital
Submitted on 03/10/2016 at 15:35
Published on nhs.uk on 04/10/2016 at 02:30


Dear Tricia,

I hope you are recovering well from your knee replacement operation.

What a lovely review to read – I am so glad that you feel our staff are doing a marvellous job and that you had such a positive experience whilst in hospital. I will make sure that your kind words are passed onto the teams that were involved in your care and I know that they will be greatly appreciated.

Kind Regards,

Jessica

Jessica Mallach – Head of Quality Improvement & Patient Experience

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