"Poor staff efficiency"

About: Barnsley Hospital / Rheumatology

After a discussion with a nurse specialist re future treatment I have been expecting an appointment to see the doctor to discuss my options.

Instead I get appts for 2 infusions which I had decided not to have during the discussion with the nurse specialist.

They said they would deal with cancelling the appts they had already made and arrange an appointment to see the doctor.

Nothing has been done yet.

Have tried to phone this morning but no answer from the two rheumatology numbers I have, Appointments told me to ring back later and the main number 730000 cut off after 3/4 rings.

BDGH does not want to speak to patients even as inpatients.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Barnsley Hospital

Hello Jean

We are sorry to hear about your experience, thank you for bringing this to our attention. Please contact our PALS Team on 01226 432330 or barnsleypals@nhs.net and a member of the team will be happy to look in to this for you.

Best wishes

Barnsley Hospital

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful