"How you would want to be treated"

About: Basildon University Hospital / Maternity

My experience of Basildon hospital maternity services has been fanstastic. The staff are compassionate, explained what they were going to do and why whilst respecting my privacy and how I had planned my birth. I felt safe and comfortable and in the hands of professionals. This is my second delivery but first one at Basildon hospital and if I have any more children I'll be having them at Basildon from now on!

Story from NHS Choices

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Response from Basildon University Hospital

We are pleased to hear that your recent experience in the Maternity Unit at Basildon Hospital was a positive one.

May we offer our congratulations to you and your family on the birth of your baby.

Thank you for taking the time to provide your feedback particularly at a time when we know will be very busy for you.

Your comments have been shared with the depaartment so staff are made aware of your kind words.

May we take this opportunity to send you and your family our very best wishes.

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