"Appalling assessment of EDS"

About: Addenbrooke's Hospital / Dermatology

Years ago diagnosed with EDS. Sent here for review. Patronising, condescending manner. Questions asked, answers ignored, questions repeated.Complete lack of empathy. Told no longer hypermobile despite still fulfilling Beighton Criteria.Review a waste of NHS money. Apathy and disinterest in issues. Waiting area very hot, chairs very hard for someone with back issues. Basically fobbed off by disinterested specialist.

Story from NHS Choices

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Response from Addenbrooke's Hospital

We are very sorry to hear of your concerns regarding the care and treatment you have received during your EDS assessment. We would very much like to discuss this further with you and investigate your concerns. If this is something you would be happy to do please contact the Patient Advice and Liaison Service (PALS) Department on tel: 01223 216756 or via email: pals@addenbrookes.nhs.uk.



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