"Excellant care from pacemaker staff"

About: Queen Alexandra Hospital / Cardiology

I accompanied my elderly mother to a pacemaker appointment on 13 September following a GP referral as my mother was feeling unwell. The staff were very helpful and listened to our concerns. They treated my mother with care and respect and kept us informed of the tests they were carrying out. They also discussed possible options and liaised with other departments.

I really felt that the attention she received was second to none and that we were in very capable hands. So a big thank you to the pacemaker staff I really appreciated all that you did. This is the NHS at its very best.

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Response from Queen Alexandra Hospital

Thank you very much for taking the time to leave your kind words with us.

We are so glad that your mother had such a positive experience when attending the Cardiology Department.

Please be assured that I will share your comments with the team involved who will be pleased to receive such positive feedback.

Kind regards.


  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful