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Courtesy and efficiency while operating

Posted By Billy Teddy

"Courtesy and efficiency while operating"

About: Crosshouse Hospital / General Surgery

(as the patient),

I wish to congratulate Mr. Currie and his team and all of the Day Clinic staff at Crosshouse Hospital for their courtesy and efficiency while operating to remove a lentigo malignant cancer and rodent tumour. My face is healing very well with very little scarring. Thank you

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 03/10/2016 at 15:52
Published on Care Opinion at 16:52

picture of Eunice Goodwin

Dear Billy Teddy,

I am always humbled when people take the time to tell us how they found their care, no more so than today while reading your post. It must have been quite a time for you recently and it is great to hear you are healing so well.

Thank you so much for sharing your experience with us, when I pass this on, I am sure Mr Currie and all the team will be so pleased too.

Best wishes,

Eunice

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