"Kept me calm and held my hand - a credit to the unit"
About: Queen Margaret Hospital / Ophthalmology Queen Margaret Hospital Ophthalmology KY12 0SU
Posted by Rosekelly (as ),
I just wanted to share my story and let you know that you have a valued member of staff Nurse Helen.
I had came into Hospital last week for an operation on my eyes and I was very nervous and scared. I remember I wasn’t the first patient to be taken and watched other go in and come out with swollen eyes and blood. When It was my turn to go in, Helen came in with me talked to me to keep me calm and held my hand as she could tell I was really scared.
It’s great to see such wonderful staff that really care about their patients and Helen is a credit to you and the Cataract unit so keep hold of her.
Please can you pass on my thanks to Helen as she really made a difference to me that day and others I would say as I watched her speaking to other patients putting their minds at ease.
I would like this information to be passed on to Helen and her managers above as she deserves recognition for the good work she does.