"Wow ever thanks for 5 star treatment"

About: Medway Maritime Hospital / Accident and emergency

I arrived at X-ray and was quickly diagnosed with a fractured spine. Staff in X-ray were amazing assisted me dressing undressing I am disabled at all times I was treated with respect and dignity. The waiting time was 30 minutes but I was seen within 20 minutes. X-ray escorted me To A and E I was so impressed they knew I was coming and someone from orthopaedics met me shortly they listened to my medical history and discussed a treatment plan. Sent me to orthotics. Orthotics made an appointment for me the very next day. I was delighted with my first class care everyone was kind caring polite and helpful. Each step of my treatment plan was discussed with me. I was delighted to meet so exceptional first class professionals. I believe this hospital now sparkles people in the waiting at A and E commented on how clean and how pleasing the waiting area look new pictures on the wall somewhere to wash hands clean toilets. Keep up the fantastic work.

Story from NHS Choices

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Response from Medway Maritime Hospital

Thank you very much for your feedback; we will ensure it is passed on to staff in the department.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful