"A year or so later"

About: Wythenshawe Hospital / Plastic surgery

I thought it only fair to leave another review now a year or so has passed since a reasonably major, and emotional operation, I had there. It was a risk reducing surgery with a rebuild. The operation itself has healed extremely well, there is some noticeable differences, but that is to be expected. There is also still some discomfort and pain, but again with the extent of the surgery there is bound to be after effects. I can't fault the surgeon who performed the surgery. It was a nice change to talk to someone involved in this area who also understood the reasons for having the surgery, and that it was far better to reduce my risk if possible. My concerns were all too real, we lost another family member to the faulty BRCA 1 gene, all she had were seven weeks, she's left children behind, who will never see their mother again. My only concern still is the care in the wards themselves. Being a carer, I understand when someone is too physically and mentally unwell to leave their bed, in those cases, what ever they need comes to them. I also understand that medication, even ones such as Paracetamol can at times, especially on top of other medication, make someone confused or not even help with their pain. In those instances I always phone the Doctor asking for a review on their medication. Simple things like toast or a brew can calm patients down and make them feel at home. A sympathetic ear can also work wonders. Unfortunately last year during my stay these simple steps where missing leaving me concerned and anxious. As well as in agony. I hope things can improve at this hospital, we as patients put on a smile and hide any feelings. Sadly I lost out on vital care, even now. I still feel anger and pain, such as why was I left to suffer? I really hope changes have been made, these as such simple ones with no cost, and they could really make a patients day and help them in their recovery.

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Response from Wythenshawe Hospital

Thank you for taking the time to post your comments on the NHS Choices Website and we would like to offer our apologies for the delay in responding to your comments.

I have passed your comments, in confidence to the Directorate Manager for Surgery.

We would like to apologise for your experience and would encourage you to contact the Patient Experience team at the hospital on 0161 291 5600 or via our email address at pls@uhsm.nhs.uk if you wish to discuss your concerns further.

Patient Experience Team

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