"I have, hopefully, just finished ..."

About: Hull Royal Infirmary

(as the patient),

What I liked

I have, hopefully, just finished the acute phase of treatment for retinal tearing under the care of the Eye Hospital & clinic centred at the HRI.

From the initial diagnosis and consequent emergency operation, to the end of the follow-up procedures, I could not have wished for more professional and sympathetic care. The skill and promptness of the surgeon and their team almost certainly saved the sight in my eye for which I am eternally grateful. In addition, the thoroughness, kindness & empathy shown by everyone afterwards, both at the eye hospital and clinic, was superb.

It is all too common nowadays to bemoan the state of care under the NHS but, at Hull, we should be justifiably proud of our Ophthalmology team.

What could be improved


Story from NHS Choices

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Response from

Dear Godfrey Many thanks for placing your posting on the NHS Choices website. It is always a pleasure to receive such positive comments and we will ensure that the staff concerned are made aware of these. NHS Hull is the organisation responsible for deciding how money is spent on local health services [also known as commissioning], ensuring those services are of high quality and meet local needs. We value all feedback and if you would like to discuss this matter further with us, please do not hesitate to contact our Patient Advice & Liaison Service on 01482 335409 or by email If you would like to become more involved in decisions about local healthcare, all local health Trusts are recruiting ‘members’. By becoming a member you can receive advice on keeping yourself and your family healthy, find out more about your local NHS and help us improve local services. You don’t need any special skills or experience to become a member, you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email or telephone 01482 675165. Thank you once again for taking the time to provide us with your views on local services.
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