"Husband was an in patient for three days. Poor..."

About: Salisbury District Hospital / Accident and emergency

My husband was admitted for the administration of intravenous antibiotics following attendance at A&E. He remained for three days in a side ward attached to A&E. Apart from the regular administration of the antibiotics, his care was non existent. After two nights sweating profusely, his bed sheets had not been changed and nor had he been seen by a Doctor since the initial admission. It was only after much persistence by me that he was given clean bed sheets and was eventually seen by a very junior doctor who discharged him. The G P thereafter gave far better advice and was more knowledgable than the Doctor who reviewed him finally on the third day of his stay. All the nurses seemed to be agency nurses with little knowledge of protocols and there was a total lack of continuity in his care.

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Response from Salisbury District Hospital

Thank you for getting in touch; we are sorry to hear about your husband’s experience.

It’s disappointing you feel he received poor care as we strive to deliver a high standard of care for all of our patients.

We have shared your comments widely so we can improve, and if you would like to talk to someone about what happened, please call our Customer Care team on 0800 374208 or customercare@salisbury.nhs.uk.

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