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"First Class Eye Care"

About: York Hospital / Ophthalmology

At the end of July I was referred to the Ophthalmology department by my optician. I was seen by a specialist just a few hours after my problem was reported and had an operation under local anaesthetic early the next day. Nine weeks have now passed and I have been signed off by the surgeon with my vision almost as good as it was prior to my problem. I have been extremely impressed with the way that the department reacted so quickly and efficiently to the phone call from my optician, and the way that they have cared for me, in theatre and as an outpatient, during the last nine weeks. All the staff who I came into contact with were extremely skilled and caring professionals and I am most grateful for all their efforts.

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Responses

Response from York Hospital 7 years ago
York Hospital
Submitted on 04/10/2016 at 16:02
Published on nhs.uk on 05/10/2016 at 02:30


What great feedback! Thank you for taking the time to contact us.

I am so pleased to hear that we were able to treat you so swiftly and that the last nine weeks have been so impressive.

It's fantastic to hear that you have now been 'signed off' and that the whole process was so efficient. I hope that you will receive the same high level of care should you need our services again in the future.

Thanks again,

Kind regards

The PALS team

York Teaching Hospital NHS Foundation Trust

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