"Staff are very Good. Treatment ..."

About: Leicester Royal Infirmary

(as a relative),

What I liked

Staff are very Good.

Treatment is good as well

What could be improved

The car park. It takes ages to get into the car park so if you have an appointment be advised to give yourself time to get into the hospital grounds and find a space. Then be prepared to be seen late and have to pay for the huge parking fees.

Story from NHS Choices

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Response from Leicester Royal Infirmary

Thank you for taking the time to leave your comments about your experience at Leicester’s Hospitals. We realise a significant amount of time has passed since you posted your comment and we would like to sincerely apologise that we did respond to in a timely manner. We have since updated our process of responding to reviews posted on NHS Choices and are now committed to making sure we respond to comments within 21 days of the date they are posted. If you would still like you comments to be investigated or passed onto the clinical team involved, please contact PILS on 08081 788337 or online at www.leicestershospitals.nhs.uk/patients/patient-welfare/patient-information-and-liaison-service/contact-form/. Thank you

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