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Warm and kind Professionalisn

Story from nhs.uk

"Warm and kind Professionalisn"

About: John Radcliffe Hospital / Cardiology

My 92year old Mother had an Aortic valve implantation June 1st, by 30th of August she was enjoying a cruise with me. I was with her at the Hospital during all the prior tests and after the procedure. I am so grateful and overwhelmed by the quality of the expertise, care and kindness, that was shown to my Mother from Professors, Doctors, nurses and all the supporting network of professional people. Mum herself says how kind everybody was to her and they also made time to have a few words with her during the visits. Mum now has a new lease of life and is pursuing her active interests again.

Thank you all for giving us our mother back, there can't be a greater present.

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Responses

Response from John Radcliffe Hospital 7 years ago
John Radcliffe Hospital

Submitted on 16/02/2017 at 14:39
Published on nhs.uk on 17/02/2017 at 02:37

Our sincere apologies for the delayed response to this. Thank you so much for taking the time to provide this feedback about your mother's experience. It's great to hear that you had such a positive experience in our Cardiology department, especially in terms of the quality of care provided and the kindness of our staff. It is lovely to know that you and your mother felt so well looked after. We're very glad to hear that she was given a new lease of life following her visit and that our staff could play a part in this. Your comments will be passed on to the Cardiology team. Thank you again.

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