"the consistant level of attentive ..."
About: Southend Hospital Southend Hospital Westcliff-on-Sea SS0 0RY
Posted by lana06 (as ),
What I liked
the consistant level of attentive pro-active personal care that was shown to me I felt included and involved in my treatment which was superb! The ward was spotless and welcoming.The nurses were professional and warm in their interaction with the patients. I felt safe and knew I would be well looked after by the consultant,anesthetist,theatre staff,orderlies who make great tea too! This is my fourth time in Day Surgery and the level of care over the past 12 years remains patient centred.I think praise is well deserved to the nursing managers
of the team.Thanks again for your care and support and my prompt recovery.
What could be improved
as a patient and health service employee(another trust) not a thing
Yes, I almost forgot your first point of call will be with the highly skilled and sensitive reception staff who will arrange you stay.