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My replacement knee operation

Story from nhs.uk

"My replacement knee operation"

About: Shepton Mallet NHS Treatment Centre

I am completely satisfied with the way in which my operation was handled, from the time of my referral through to my post operation discharge.

All staff were caring and helpful, there was no waiting around as appointments were kept on time and the fact that I was able to return home within 3 days of my operation points to the professionalism of my surgeon and their team, and the subsequent care and attention of the nursing and physiotherapy teams. I would not hesitate to recommend Shepton Mallet NHS Treatment Centre.

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Responses

Response from Shepton Mallet NHS Treatment Centre 7 years ago
Shepton Mallet NHS Treatment Centre

Submitted on 11/10/2016 at 15:20
Published on nhs.uk on 12/10/2016 at 02:30

Dear Mrs Sinden

Thank you so much for taking the trouble to post feedback regarding your recent treatment with us.

At Shepton Mallet NHS Treatment Centre, we aim to provide efficient, high quality and patient focused care and recognise the importance of ensuring a seamless and smooth process from start to finish so it was lovely to hear that we have succeeded in that aim and that you would be willing to recommend us.

We do hope that you are making a good recovery and look forward to seeing you again at your planned follow up appointment.

Thank you again

Kind regards

Trudy Craig RN

Patient Quality and Safety Manager

T : 01749 333743

Trudy.Craig@careuk.com

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