"Visit to Whitworth Minor Injuries Dept 21!09!2016"

About: Whitworth Hospital

I had fallen from the top of my loft ladder and the ladder broke away from its fittings and fell on top of me leaving me with a broken bone in my left arm and really nasty bruises and cuts on my legs and torso.

This was 8 days before I was due to leave my home in Norfolk and holiday in the Peak District. I had my arm set in Norfolk and despite feeling thatI would rather stay at home, my friend and cousin and I set off.

With her help all went reasonably well but halfway through our week Ibecame very concerned as the bruises were painful and looked quite angry in places.

My friend drove me to the Whitworth minor injuries dept and I was seen almost immediately. The department looked clean and bright. The receptionist was pleasant and the two nurses could not have been more attentive and reassuring.

Thank you so much from an eighty-two year old who will never, ever climb aloft ladder again. Jeanne from Norfolk

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Response from Derbyshire Community Health Services NHS Foundation Trust

Dear Jeanne

I remember you well and it is wonderful that you have taken the time to share your experience regarding the care you received at Whitworth Hospital Minor Injury Unit.

I am pleased to hear that you were treated in a timely manner and I hope this gives you assurance that you were treated by kind and reassuring staff with time to care.

We continually strive to deliver the best possible individual care to our patients and aim to put our patients at ease. We feel privileged that you have taken the time to feed back to us and all the staff in Whitworth MIU wishes you a speedy recovery

Many thanks


Neil Jones

Minor Injury Unit Manager – Whitworth Hospital Derbyshire Community Health Services NHS Foundation Trust