"Great place, great staff.....lousy admin lets..."

About: Chelsea and Westminster Hospital NHS Foundation Trust

Five star environment and people. However we don't go there for a hotel. Don't expect to get your results any time soon or at all. All of our letter and referrals were either not sent or lost and since many go via Delhi, and are transcribed in India, it's why your doctor spends time dictating and saying, comma,msoace, backets. The coffee shop is used as an office by staff, so younger to have los of interning info, sucj as the issue with middle princesses bot paying their bills for their private care.

And the food in coffee shop is all bread and ham,...but the main thing is their issues that have been farmed out and that they have no one good system to send results to your GP.

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Response from Chelsea and Westminster Hospital NHS Foundation Trust

Thank you for taking the time to give us your feedback. We are sorry to hear about your experiences which clearly aren't of the high standards we aim for with all our patients. If you could get in touch, in confidence, via our patient advice and liaison service then we can investigate the problems you have experienced and respond to you directly. Please email wmpals@chelwest.nhs.uk / or call 020 8321 6261.