"Excellent service"

About: Russells Hall Hospital / Breast surgery

attended the breast screening clinic for a follow up appointment from the GP, the staff were wonderful and tried really hard to reassure me through out my visit. I had to have a biopsy, which I didn't expect, and the staff were extremely kind, helpful and explained the procedure very well to me. The nurse even held my hand all the way through to reassure me, how wonderful! Many thanks.

Story from NHS Choices

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Response from Russells Hall Hospital

Thank you for posting comments about your experience of our Breast Screening Clinic. We understand how stressful hospital visits can be so we are pleased to hear our staff were able to reassure you and put you at ease during your visit. We have passed your kind feedback onto the team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful