About: Homerton University Hospital / General surgery

I went into A&E and was seen 5 hours after arrival time. I was the last one to be seen despite being on the floor with unbearable abdominal pain and constant nausea. I was eventually seen by a trainee doctor and surgeon who admitted me as a inpatient to have further test done. I got to the ward 5:45am and didn't have the ultrasound until 16:00. This is not good enough to wait over 10 hours for an ultrasound, especially when they didn't know they are dealing with. Ultrasound confirmed swollen appendix but wasn't certain. Anyway around 19:00 a surgeon came to see me with surgery consent form. I told them that i didn't want to have the op if they weren't sure if it really was appendicitis. I requested to be treated with antibiotics but was brushed off and none of the questions I asked were answered in a clinical way. They said to me if I don't have surgery I would possibly be infertile. I felt pressed to sign the form with no reassurance from the surgeon. I never saw the surgeon again. This is unbelievable practice to not see your patient after surgery. One of the ward nurse said my discharge summary was done and I was recovering well according to the rapport. How would they know no body came to speak to me after the surgery. This is unethical and unsafe paractise to write such argue summary without speaking to your patient first. Anyway the nurse told me I could leave but I was adamant that I would like to see the surgeon as I wanted to ask them something. the nurse told me my surgeon was Doing ward round in the ward that I was on never did they came to see me and ask if I was ok and to explain how the surgery wheat. After my nurse insisting my surgeon sent in their trainee doctor and you believe the cheek. And by the way I was told I was schceled for emergency surgery but didn't go in theatre after 15:00 by that time I was in hospital over 48 hours. Can you imagine if my appendix ruptured during that time. Anyway the surgeon was appealing and I would Not trust their medical ethics.

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Response from Homerton University Hospital

We are very sorry to hear about your poor experience of our A&E and surgical services. Your feedback has been passed onto the A&E and surgical teams.

We would like to understand more about what happened on this occasion so that we can give you a full explanation and aim to resolve the issues you have raised concerning your care and treatment.

We hope you will contact our Patient Advice and Liaison Service (PALS) tel: 020 8510 7315, or text 07584445400, or email: PALS.Service@homerton.nhs.uk so that we can investigate further and give you an opportunity to discuss your concerns

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