About: Solihull Hospital / Trauma and orthopaedics

(as the patient),

after 2 emergency visits to A&E one by a 999 call to my house I was totally misdiagnosed despite xray blood tests etc etc they missed a major problem, it took another Doctor in Wiltshire where I am staying with my daughter due not being well to come up with what was wrong with me, he is gobsmacked and cannot understand how Solihull Hospital missed the problem. this isn't the last Solihull will be hearing from me.

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust

Dear bertie12

Thank you for your comments regarding your patient experience at Solihull Hospital.

I am sorry to read your feedback and would very much like an opportunity to speak with you and discuss your concerns in more detail.

Can I please ask you to contact me either by email: marie.helebert@nhs.net

or by telephone: 0121 424 0808. Our lines are open 9am - 2pm Monday to Friday, with a voicemail service in operation at all other times, where we endeavour to call you back at the earliest opportunity.

I hope this is acceptable and I look forward to hearing from you at your convenience.

Kind regards

Marie Helebert

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful