"Having 4 teeth out under anesthetic ."

About: East Surrey Hospital / Paediatric dentistry

(as the patient),

I arrived at the hospital and met a nurse: Helen who was very nice and friendly. We waited for a while, and in that time I had an observation and got weighed by Tasha another lovely nurse. The female doctor: Amy, Male anesthetist also came to see me while I was waiting. Then I had some magic cream put onto my hands by Helen. Then Helen came and got me and my dad and took us to the theatre. Then the male and female anesthetists talked me through what they were going to do. The next thing I knew I was in recovery where 3 very nice nurses comforted me whilst I was waiting for my dad. Then my dad and Tasha came to get me and took me back to my ward where Tasha constantly came to check on me and give me more obsorvations which was really nice as I felt I was being cared for well. Tasha then gave me jelly and a drink which was delicious before long I was soon going home and Tasha took time and care to talk to me just before we left. Thank you Tasha Helen Amy and everyone else who gave me a good first time of having anesthetic.

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Response from Cathy White, Patient Experience Lead, Patient Experience Team, Surrey and Sussex Healthcare NHS Trust

Dear Poppy elephants,

Thank you for telling us about your operation. It sounds like everything went very well and that you thought our staff were kind and caring towards you and your dad. I will make sure that Tasha, Helen and Amy are thanked on your behalf. I hope you are now fully recovered.

With best wishes,

Cathy White

Patient experience lead

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