"Quick appointments and professional staff"

In the last 6 weeks I have had to visit Heatherwood 6 times. Twice for gynae consultant visits, once for ultrasound and once for MRI. Each time I have been impressed with the professionalism of staff and the speed of my appointments. What a fantastic asset Heatherwood is to our community. As someone who is never ill, each time I visited I asked lots of questions about what was happening. Each person I spoke to took the time to explain without rushing or making me feel I was silly! The "powers that be" at Heatherwood should be proud of all their staff who, despite staff shortages, work so hard to make patients like myself feel valued.

Story from NHS Choices

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Response from Heatherwood Hospital

Thank you for taking the time to leave your review.

We are very lucky we have a great team at Heatherwood who do their very best every day.

Feedback like yours makes it all worthwhile.

I will pass your comments onto the teams

Kind Regards

Claire Marshall

Head of Patient Experience

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful