"Rude nurse/doctor"

About: St Helier Hospital / Accident and emergency

I arrived at a n e after I woke up struggling to breathe. I was told but the first nurse/Doctor 'why was I here this is not a emergency'. Also the nurse/Doctor answered their personal while talking to me saying ' baby I will ring you back'.

16th September 7.00am was my visit

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Response from St Helier Hospital

Thank you for your feedback. We are sorry to hear that your experience was not to the standard we expect. We have shared your comments with the Head of Nursing for A&E. If you have further concerns, please contact our Patient Advice and Liaison Service (PALS) on 020 8296 2508 or by emailing PALS@esth.nhs.uk.

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