"Excellent Care"

About: Royal United Hospital / Accident and emergency

I was treated at the RUH A&H after suffering anaphylactic shock. It was a very frightening experience (I had not previously had this kind of reaction)

I was very impressed with how efficient and reassuring the staff I dealt with were, particularly as it was late on a bank holiday weekend and I am sure that many of them had been on duty for a long time, and were missing time with their own families.

I was seen, and treated, quickly and effectively and was treated with respect at all stages.

Story from NHS Choices

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Response from Royal United Hospital

We thank you for your comments about your recent care at the RUH and will forward these on to the Emergency Department staff who, we are sure, will be very grateful for your kind words.

We do hope you are recovering well.

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