"Re Physiotherapy Dept. Acupuncture."

About: Pendle Community Hospital

I have finished 6 weeks of treatment at Pendle Hospital Physiotherapy who, could not have done more to make me feel comfortable., always polite, considerate and informative about my condition. The treatment from start to finish was brilliant, the staff were lovely, helpful and smiley.. At one appointment , I had to undergo a slight procedure which, for a Women, embarrassing but necessary, the staff made me feel so at ease, treated me with dignity and kindness..

At each visit my waiting time was minimal, the treatment never rushed.

I would recommend this Particular Physiotherapy department to anyone.

Story from NHS Choices

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Response from Pendle Community Hospital

Thank you for your feedback following your experience with our Physiotherapy service at PCH , and thank-you for taking the time to do so.

I have made sure your feedback and appreciation is passed onto the team.

I am very pleased to hear that your recent experience with us was positive as we always strive to deliver safe, personal & effective care.

If you would like to talk through your visit to us with one of our Patient Experience team so we can understand the bits of your experience that made these such good visits for you we would really value this so that we can try to make it like this for every patient visiting our hospitals and services.

You can either contact me, Meg Davey on 01254 733698 or email me on margaret.davey@elht.nhs.uk.

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