"Two visits within nine months"
About: Northumbria Specialist Emergency Care Hospital Northumbria Specialist Emergency Care Hospital Cramlington NE23 6NZ
Posted via NHS Choices
I have visited this ward twice - on Christmas Eve when my husband suffered a subarachnoid haemmorhage and today with my elderly father, who had suffered a fall. On both occasions (which occurred during the night/early morning) I have been highly impressed with the rapid response and intervention of all staff, from the front desk through to the doctors and nurses. Extreme professionalism, combined with compassion, has made unpleasant situations more bearable. My father, who has mild dementia in addition to other medical conditions, was calmed and reassured throughout. The ward manager, should be commended and feel proud of their staff for the support and service they provide.