"So professional"

About: Queen Victoria Memorial Hospital

All of staff there actually work together, they are a well oiled team. The receptionist in podiatry whose name I can't give as per the rules deserves a medal for their customer service skills. I really felt like I was treated as an individual, a name maybe, but definitely not a number. So, well done ALL of them.

Story from NHS Choices

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Response from Queen Victoria Memorial Hospital

Dear Andy

Many thanks for your positive review of the Podiatry service at Queen Victoria Memorial Hospital.

It is great to hear that the team work so well together and that you were treated with respect by them all.

We will pass on your kind comments, particularly to the receptionist.

Best wishes

Customer Care Team

Kent Community Health NHS Foundation Trust

Tel: 0300 123 1807

Email: kcht.cct@nhs.net

Website: www.kentcht.nhs.uk

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