"Absolute rubbish!!! Was there 14 years!!!"

About: Freeman Hospital

Was there from age 14 with severe arthritis. My consultant at that time was good.They left last year and had to see the replacement Dr.

Was wrongly diagnosed with a bursae on right hip even though I continued to tell them it was agony !!! So arrogant I wasn't sent for tests to confirm it. I could not walk on right leg at all by this point. Kept phoning for some help and the Dr got me removed from the freeman hospital and was told off the very rude receptionist not to phone again they won't be deing with me anymore!!! Was fine here for 13 years remember. Before they took over. Was forced to Morpeth and had tests. Turns out I never had a bursar. Ever. Mri confirmed that. Turns out there was massive inflammation around the hip which they are still battling to control. Been unable to walk for a year and s half! Totally housebound due to the useless Dr!!!!

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Response from Freeman Hospital

We are very disappointed and concerned to read your review. Without your details it is not possible for us to investigate but we are very keen to do so in order to understand the issues that you have encountered and address your concerns. We would appreciate it if you could contact Phil Powell, Directorate Manager on 0191 233 6161 and ask for extension 48062 or Amy Nesbitt, Assistant Directorate Manager on 0191 2336161 extension 27776 as soon as possible.

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