"Wigan Endoscopy"

About: Wrightington, Wigan and Leigh NHS Foundation Trust

having just returned with my wife from Wigan Endoscopy department, I am extremely disappointed with the result of the appointment. My wife was referred to Wigan endoscopy from Euxton Hall Hospital for the removal of a polyp in the rectum, as her consultant considered this could better be done at a larger facility. The result of the visit , after a 5 minute consultation, was that the procedure could not be completed due to my wife being distressed.

I feel that, although all the relevant details of my wife dementia condition were fully covered on the medical, this was not taken into consideration. After having 24 hours of making someone,with Dementia ready for this procedure, as a carer, this is not fair.

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Response from Susan Heighway, Patient Relations / PALS Manager , Patient Relations / PALS, Wrightington, Wigan and Leigh NHS Foundation Trust

Thank you for your posting. I was sorry to learn of your disappointment following the attendance with your wife. If you would like to discuss this further then please get in touch with the Patient Relations Department on 01942 822376 and we will arrange for you to speak to someone from the department to talk this over in more detail.

Kind regards

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