This was my first visit to the hospital. I visited A&E. I arrived at ten. As soon as I walked in I felt comfortable and was given a warm welcome and the good experience I had on entering A&E continued until I walked out. I did have to wait a while but I didn't feel I had been forgotten but felt that I was someone who needed to see a doctor and not that I was a nuisance or wasting anyones time. I was offered pain killers on three occasions which was very good. On the third occasion I accepted as by this time I needed pain relief. The whole experience was excellent and I left at four. One negative thing I would say is that I paid on my way out (£6) but the barrier was open (which I couldn't see from where I had parked). One hospital I know of could learn a lot from this hospital
"First visit to the hospital"
About: The Maidstone Hospital / Accident and emergency The Maidstone Hospital Accident and emergency Maidstone ME16 9QQ
Posted via nhs.uk
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