About: St Helier Hospital / Accident and emergency

My mother had a serious fall at home which resulted in a broken hip. The ambulance staff were outstanding. The hospital team were second to none. From the moment we arrived in A & E my mother received the most excellent care. Sorting out her pain relief and getting the necessary x rays. My mother is no stranger to the outpatient services at St Helier so we know they provide excellent care. I am so grateful for how the staff were kind and sympathetic to my very frightened mother. This made the stress on me so much easier by the calm professionalism of the A & E Staff. Thank you so much.

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Response from St Helier Hospital

Thank you for sharing this feedback with us. We are so pleased to hear you and your mother had such a positive experience of the A&E department and the team involved in her care. We will share your comments with our Head of Nursing and General Manager for A&E (who can then share it with the team ) - they'll be delighted! We hope your mother is recovering well.

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