"oncology and haematology wait for being seen"

About: Aberdeen Royal Infirmary / Cancer Services (Medical Oncology)

(as the patient),

I found a lump in my groin this after having trouble with prostate and also stomach problems --notices the bump had been feeling itches all over the place

consultant return to check how I was doing was ok he he said do a ct scan, OK when it came out to go it back to being a endoscope -contacted consultant never there

gp sent blood test to hospital called back 4 days later good -- but since no consulatnat in oncology looked at the request we are dealing with people lives here guys --get a sympathy injection and treat early it would save in the long run

how difficult is it to look at an e mail and get a letter out minutes and they have secretaries -- ok test such as blood was done from gp to lab and results back in days why not at oncology --they are the ones that should be faster than anyone bar the emergency room

and why are they so special they cant be called? sorry but I think some consultants need more compassion and what the problem with working 60 hours a week I have done it for 50 years and you guys as doctors surely did it for more than the money

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Response from Cameron Matthew, Divisional General Manager, Clinical Support Services Division, NHS Grampian

picture of Cameron Matthew

Thanks for getting in touch via Patient Opinion.

All referrals are vetted by a Consultant Haematologist/Oncologist. When urgent referrals that are downgraded a letter is written to the GP to explain why. This is not uncommon as GPs often do not have a good understanding of blood disorders. Patients who require urgent intervention are seen very rapidly, often within 24 hours of the blood test. The information available will have made a routine appointment appropriate in this case.

Given the many complex and different issues you mention I feel a direct response may not satisfy your need for answers and would encourage you to contact NHS Grampian feedback services at:

NHS Grampian Feedback Service
Summerfield House
2 Eday Road
AB15 6RE

Tel: 0345 337 6338

E-mail nhsgrampian.feedback@nhs.net

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