"The doctors and staff in the EGU ..."
About: The Royal London Hospital The Royal London Hospital London E1 1BB
Posted by anonymous (as ),
What I liked
The doctors and staff in the EGU were lovely - very sympathetic, helpful and kind when explaining that I had miscarried my baby. I was given a side room so that I didn't have the miscarriage on the ward. Follow up care good. Hygiene good - lots of hand gel everywhere.
What could be improved
A 6 hour wait to get a bed on a ward to start the treatment for my miscarriage. Lack of communication between medical staff meant that I did not receive the correct medication for 2 days and prolonged what was already a distressing experience. Nursing staff very uncaring and unhelpful, my husband did more of the nursing than they did.
I don't want to go back there if I can avoid it. Toilets need cleaning more often in A&E and on the wards. They were unusable on several occasions.