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urology ward a disgrace

Story from nhs.uk

"urology ward a disgrace"

About: Leicester General Hospital / Urology

ward 28 a disgrace no one knew what they were doing,doctor laughed at me , took ages to answer the call bells, no one introduces themselves. only saw a nurse when it was drugs round. very frightening experience.asked to see matron twice they never turned up.

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Responses

Response from Leicester General Hospital 7 years ago
Leicester General Hospital

Submitted on 16/09/2016 at 13:01
Published on nhs.uk on 17/09/2016 at 02:30

Dear Vanessa,

We are very sorry to hear about the concerns you have raised regarding your care. We would like to investigate these in order that we can provide a further response. In order to do so could you please send your details (Address, date of birth and NHS number) to me by emailing victoria.cartwright@uhl-tr.nhs.uk.

Kind regards,

Victoria Cartwright

Matron

Leicester’s Hospitals

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