"Waiting for knee ligament surgry"

About: Darent Valley Hospital / Trauma and orthopaedics

I first attended orthopaedic patients in the beginning of April 2016. Referred for surgery in July 2016 and still waiting. Had my pre-op on 01.09.16 and have phoned theatre scheduling several times since then for an idea of time sclales but one answer. Have left a brief & polite message on two occasion but no response. It's really hard being in pain, bearly able to walk and no idea of timescales for surgery. My husband is away working frequently so worried that I will have date for surgery when he is scheduled to be away. Some idea of times scales would really assist or am I being inpatient? Have had some physio and found the therapist helpful and pleasant but hard to be positive when in pain.

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Response from Darent Valley Hospital

Dear Mrs Watson

We were sorry to read your review and can fully understand your frustration. Please can you contact our Patient Advice and Liaison Service (PALS) on 01322 428383 or email dgt-tr.pals@nhs.net so we can investigate further the concerns you have raised.

Thank you

The Communications Team

Darent Valley Hospital

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